Legal
Privacy Policy
This Privacy Policy explains how Stellar PLC collects, uses, stores, and protects personal information when you use our website or contact our team.
1. Information We Collect
We collect information you choose to provide when you contact us through our website or by email. This may include your name, email address, company name, service interest, budget range, and any message or project details you share with us.
We also collect limited technical and usage information when you browse our website, such as page views, clicks, browser type, device information, approximate location derived from IP address, and similar analytics data.
2. How We Use Your Information
We use personal information to respond to enquiries, discuss potential projects, provide our services, improve our website, monitor performance, and protect our systems against misuse or fraud.
If you submit a contact request, we may use your details to follow up about your enquiry, prepare proposals, schedule discovery calls, or continue business discussions you have asked us to start.
3. Analytics and Cookies
Our website may use cookies and similar technologies for analytics and site performance. We currently use PostHog to understand how visitors interact with our pages, which may include pageview tracking, event tracking, and session-level behavioral analytics.
Where supported, we respect your browser's Do Not Track setting by not initializing analytics when that signal is enabled. You can also control cookies through your browser settings.
4. How We Share Information
We do not sell personal information. We may share data with trusted service providers that help us operate our website and business communications, such as website hosting, analytics providers, and email delivery providers.
We may also disclose information when required to comply with applicable law, enforce our legal rights, or protect the safety, rights, or property of Stellar PLC, our clients, or others.
5. Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes, and meeting legal or operational requirements.
If you would like us to delete enquiry information you previously shared, you may contact us using the details below and we will review your request in line with applicable law.
6. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on where you are located, you may have rights to request access to, correction of, deletion of, or restriction of processing of your personal information. You may also have the right to object to certain processing or withdraw consent where processing is based on consent.
To exercise any applicable privacy rights, please contact us and we will respond within a reasonable time and in accordance with applicable law.
8. Third-Party Links
Our website may contain links to third-party websites, including social media pages and mapping services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices before providing personal information to them.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. When we do, we will post the updated version on this page and revise the effective date below.
10. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact Stellar PLC at contact@stellarplc.com or visit us at Kasanchies Tito Str. Nega Tower, 415, Addis Ababa, Ethiopia.
Privacy Questions
Email contact@stellarplc.com if you would like to ask about this policy or request an update to your information.